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Quality ServiceFast and direct service

Free shippingOn all orders over £50

Easy returns30-day returns on all orders

Choose Coffee

We are here to assist

9am to 5pm Monday - Friday

Call: 0330 043 0012

Email: hello@choosecoffee.co.uk

Unit 6A ,Brentford Business Centre, Commerce Rd, Brentford TW8 8LG

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At Choose Coffee, we're dedicated to providing the best customer service possible. Whether you have a question about our products, need assistance with an order, or just want to share your love for coffee, we're here to help.

Service Hours

We strive to respond to all inquiries within 24 hours Monday to Friday. Customer Service is a key priority at Choose Coffee.

Warranty and Service Terms Disclaimer: 1. Warranty Coverage and Period All new domestic and commercial coffee machines and coffee grinders sold through our website are supplied with a 1-year (12-month) limited return-to-base warranty, commencing from the date of delivery or collection. 2. Return-to-Base (RTB) Policy This warranty is strictly operated on a Return-to-Base and Collect-from-Base framework. In the event of a warranty claim or required servicing, the following terms apply: Customer Responsibility: You (the customer) are solely responsible for transporting, shipping, or delivering the equipment to our designated authorized service partner’s workshop located in London, United Kingdom. Costs and Logistics: All logistics, transit insurance, and transportation costs—both for delivering the machine to the London workshop and collecting it once serviced—are the sole financial responsibility of the customer. Collection: Once the repair or service is complete, you will be notified, and you must arrange for the collection of the machine from the same London workshop at your own expense. 3. Exclusions This warranty covers manufacturing defects and component failures under normal operating conditions. It does not cover faults caused by accidental damage, misuse, neglect, failure to descale or maintain the machine in accordance with the manufacturer's instructions, or unauthorised third-party repairs. Please note this warranty applies to the following Items : All domestic coffee machines All commercial coffee machines All domestic coffee grinders All commercial coffee grinders

Top Coffee Suppliers

Get in touch and register for a business discount and take advantage of Trade prices from some of the biuggest coffee brands in the industry.

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All things coffee machines

We can provide and maintain coffee machines. Register a business account with us and let us know your requirments, just get in touch.

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Training Services

We can assist and connect you up with local training services across the UK, or offer training at our facility here in London.

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